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Shipping policy

Your Order

The order is confirmed once the payment has been received and accepted by Avinas. Avinas reserves the right to refuse an order if the Customer has already had a dispute with Avinas or if Avinas believes that the customer is at risk of non-payment. Avinas also reserves the right to request additional information from its customers. If there is no response within 5 days of the order, the order and payment will be cancelled.

Orders are prepared within 48 hours.



ø Standard Delivery

Worldwide shipping is free.
Your order will be sent via Swiss Post and the delivery times for items in stock are:
- 1-2 working days for Switzerland
- 7-14 working days for other countries (depending on the speed of the local post service)

For items that are not in stock - data indicated on the product sheet - it is necessary to add approximately 6 weeks of lead time related to the manufacture of your items.

Once your order has been shipped, you will receive an email with a delivery tracking number.

ø Express Delivery: Swiss Express-Moon

By selecting this option for any order placed before 2 p.m., your package will be delivered the next working day - including Saturday - before 9 a.m.

For any other request, do not hesitate to contact us.